HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,000 employees worldwide. As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS. Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise – because to create something extraordinary, we must explore new paths together. Shape your personal future at HUGO BOSS!

Retail Trainer BeLux
HUGO BOSS Belgium Retail BVBA | Antwerpen | 2283 | Full-time

What you can expect:

We are currently looking for a field Retail Trainer for our greater Belgium region and Luxembourg. If you have experience as a Retail Trainer or Manager within Retail -and you are able to impact the areas of Training & Development- then this could be the role for you! As field Retail Trainer you will support the Training Manager Benelux with all the Retail Trainings within Belgium region, providing in-store trainings and support the Training Manager with training projects for the Benelux. You will report directly to the Training Manager and work closely with the Global Retail Training Team in our headquarters in Germany.

  • Identify training needs of retail team, measure and evaluate training results, as well as recommend changes to improve training effectiveness
  • Review, adapt if necessary, and prepare training materials in alignment with Global Retail Communications, Training & Development to meet local market needs
  • Work closely with retail team to implement training plans and to reinforce customer excellence service experience and work in partnership with Global Retail Communications and Training Manager to implement training strategies of the HUGO BOSS University across the market
  • Coordinate and conduct trainings of the HUGO BOSS University for all levels of employees such as customer service & selling techniques, product knowledge, people management, KPI’s etc.
  • Provide timely support and coaching to store teams at all levels
  • Monitor and follow-up on trainings to ensure employees are equipped with skills and knowledge to meet retail standards and to ensure applied knowledge will be put into practice (transfer of learning)
  • Be a role model and provide necessary tools  and techniques to make the learner‘s life easier


Your profile:

  • The ideal candidate is dynamic and has a demonstrated passion for helping others to learn and grow. The candidate is a role model in customer service excellence, quality execution, and respectful cooperation. He/she is flexible enough to work effectively in a team with different personalities, as well as alone. He/she enjoys continuous learning & strives for personal growth.
  • If applicable, degree holder in training & development or related discipline.
  • Minimum 1 years solid training and selling experience gained in retail (preferably upper premium & lifestyle segment)
  • Specialized in on the job training
  • Excellent presentation, communication and facilitation skills – ability to persuade
  • Self motivated, proactive and independent
  • Energetic, self-motivated and positive. Strong commitment to customer service.
  • Mature, organized and attentive to details.
  • Willing to spend at least 65% of time traveling (Belgium & Luxembourg), on the shop floor and work on a flexible schedule
  • Bilingual: French and Dutch, Fluent in English is a must


Your benefits:


We would like to support you and give the opportunity to grow in an international environment. This, of course, with the support of your colleagues, your Training Manager and extensive sales trainings (HUGO BOSS University). In addition, we offer:

  • A market:based salary;
  • Staff discount on our products;
  • Working in a positive and passionate team;
  • Meal vouchers