HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,600 employees worldwide. As the most important interface for our customers, you will demonstrate your passion for our products and act as a brand ambassador for HUGO BOSS. Join a team that provides an exceptional brand and shopping experience with enthusiasm, fun and expertise – because, to create something extraordinary, we must explore new paths together. Shape your own future at HUGO BOSS!

Store Manager, BOSS Store


HUGO BOSS Australia Pty Ltd | Melbourne | Australia | Full Time

What you can expect:

Reporting directly to the Area Manager and supported by two Assistant Store Managers, you will be responsible for motivating and developing a strong sales team of 15, and driving overall store performance for both our HUGO BOSS boutique and David Jones Concession in Chadstone the Fashion Capital.

  • Provide leadership to the store team including recruitment, coaching, training and performance management
  • Manage completion of daily and weekly operational tasks and activities
  • Drive sales performance – both individual and store
  • Deliver genuine customer service experience for all customers in line with company values and expectations
  • Continue to identify ways to grow the customer database and increase client retention
  • Act as a brand ambassador and lead by example
  • Ensure effective two way communication to ensure team members are engaged and knowledgeable
  • Ensure store merchandising standards are adhered to including visual merchandising expectations
  • Managing stock to reduce shrinkage and optimise sales
Your profile:
  • Strong leadership and people management experience
  • Demonstrated ability to positively influence sales and profit results
  • Familiarity with KPI's and how to drive these for ongoing success
  • A genuine love for the fashion industry and enthusiasm to share your styling expertise
  • Knowledge and ability to roster teams to optimise productivity
  • Understanding of profit and loss and the factors that can be influenced at store management level
  • Effective communication skills with the ability to adapt style depending on the audience and situation


Your benefits:

  • Commission, incentives and annual Store Manager bonus eligibility
  • Up to 65% discount off our premium product range
  • HUGO BOSS team member wear
  • Earn up to $2,500 per person you refer through our employee referral program
  • Access to our Employee Assistance Program


Fashion is a form of self-expression. With our products, we want to inspire individuality and encourage everyone to be their authentic selves. HUGO BOSS is a global company with our employees representative of the world at large. We believe in a diverse and inclusive workforce, and are committed to equal employment opportunity regardless of, but not limited to, age, citizenship, disability, gender identity or expression, national origin, ethnicity, ancestry, religion, sex, marital status, or sexual orientation.


Please Note: A satisfactory national police check will be required prior to an employment offer being made to the successful applicant.