HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 13,800 employees worldwide. As diverse as we are at HUGO BOSS, we all share a common goal: to inspire people through our work. In this role, you will have the opportunity to be yourself and to contribute your ideas and your creativity – because, to create something extraordinary, we must explore new paths together. Join our team and discover how you can shape your own future at HUGO BOSS!

Manager Global Customer & Market Insights (m/f/d)
HUGO BOSS AG | Metzingen near Stuttgart | Germany | Full-time

We are looking for a Manager Global Customer & Market Insights (m/f/d) to strengthen our Brand Strategy & Customer Experience Team.


What you can expect:

  • Be an integral part of our brand strategy & customer experience team and play a key role as the consumer’s advocate 
  • Contribute to the desirability of our lifestyle brands by delivering actionable consumer insights for all relevant stages of the customer journey
  • Act as the main contact for consumer related questions by consolidating all customer knowledge from different sources 
  • Continuously provide brand equity KPIs on global scale and derive key measures for improvement in collaboration with various stakeholders
  • Take the responsibility for leading, developing and orchestrating all quantitative and qualitative market research initiatives globally
  • Build and manage an internal and external network of experts, research institutes and decision makers

Your profile:

  • Master’s degree in marketing, psychology, sociology or similar
  • At least three years of work experience in the field of consumer research
  • You are curious and passionate about consumers and fashion
  • You know how to build powerful stories around facts & data to inspire for change
  • Excellent verbal and written communications skills in English and German


Your benefits:

  • Made for Me: three days in Metzingen and two days working remotely. Our hybrid working model "Threedom of work" is as individual as your personal needs.
  • Today. Tomorrow. Always. Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection, and human rights.
  • Does innovation drive you? Same for us! We have digitized most of our workflows and almost fully automated our logistics centres.
  • Exclusive discounts for shopping and arts: benefit from discounts for family and friends along with free entrance to more than 15 international art museums.
  • High-performing people need a healthy balance. Take advantage of the employee gym, the beach volleyball field or yoga classes on the rooftop terrace.
  • As a fashion company, we value good taste in everything - including food. Welcome to our own restaurant and café, Times.